Back to Services
Fixed Scope · 8 Weeks

Platform Accelerator

A production-grade developer platform installed in 8 weeks. Backstage for your service catalogue, Grafana + OpenTelemetry for observability, Kibana for log analytics — handed over with runbooks, training, and full ownership.

Outcomes

What you walk away with

−60%
Engineer onboarding time
−40%
Mean time to recovery
8 wks
Fixed delivery scope
100%
Ownership transferred

The stack

Four tools, one coherent platform

Developer portal

Backstage

Centralised service catalogue, TechDocs, and self-service scaffolding templates.

Metrics & dashboards

Grafana

RED metrics, SLO burn-rate alerts, and business KPI overlays on one pane.

Distributed tracing

OpenTelemetry

Vendor-neutral instrumentation across services, linked to Grafana Tempo.

Log analytics

Kibana / ELK

Structured log ingestion, saved searches, and anomaly detection for on-call teams.

Delivery

Eight weeks, four phases

1

Weeks 1–2

Discovery & Baseline

  • Audit current tooling, alerting, and on-call burden
  • Map service catalogue gaps and onboarding friction
  • Define success metrics: MTTR target, onboarding time SLA
2

Weeks 3–4

Backstage Portal

  • Deploy Backstage with your GitHub/GitLab catalog
  • Configure TechDocs for auto-generated service documentation
  • Wire Software Templates for repo scaffolding
3

Weeks 5–6

Observability Stack

  • OpenTelemetry instrumentation across key services
  • Grafana dashboards: RED metrics + business KPIs
  • Kibana log analytics with structured query templates
4

Weeks 7–8

Hardening & Handover

  • Runbook integration and alert-to-playbook linking
  • On-call simulation drill and MTTR measurement
  • Team training and documented operating procedures

FAQ

Common questions

Do we need to be on Kubernetes?

No. We adapt the stack to your infrastructure — ECS, Cloud Run, bare EC2, or hybrid. Kubernetes helps but is not a prerequisite.

We already have Datadog / New Relic. Why switch?

We don't ask you to rip and replace. We layer OpenTelemetry as a vendor-neutral collection layer so you can route telemetry to existing tools and add Grafana for cost-efficient long-retention dashboards.

What happens after 8 weeks?

You own everything. We produce operating runbooks, train your team, and do a 30-day check-in call. Ongoing retainer available if you want us to iterate.

What team size is this designed for?

Typically 20–500 engineers. Below 20, the overhead isn't worth it. Above 500, contact us for a scaled version.

Ready to move in 8 weeks?

Not sure if this is the right fit? Start with a free engineering audit — we'll scope the engagement based on what we find.